Why Is The Item Disabled?

An item (e.g. survey, quiz) I am viewing is signaled as disabled

Sharon Luria avatar
Written by Sharon Luria
Updated over a week ago

A disabled item is a quiz, survey, poll, or form that is temporarily blocked. In other words, no one can participate in it at the moment. Items are disabled when the account that created them reaches its monthly plan limit.

There are two ways to re-open (i.e. enable) the item:

  1. Wait till next month

  2. Upgrade the account

I Created the Disabled Item

The item you created seems to be more popular than you expected. It has been disabled because you’ve exceeded the number of responses that are included in your Opinion Stage Plan. View your monthly usage stats here

I Just Viewed the Item

This item is temporarily disabled because it has reached the participation limit for this month. Check back in a couple of days to see if it has been enabled.

In the meantime, if you’d like to create your own quizzes, surveys, polls, and forms you’re welcome to visit our template library or create a free account and start from scratch. Learn more about our free and paid plans.

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