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What to Do if You Get a Payment Failure
What to Do if You Get a Payment Failure
What should I do if I am unable to upgrade with my credit card
Sharon Luria avatar
Written by Sharon Luria
Updated over a week ago

If you get the following error when trying to upgrade to a paid plan with your credit card:

"This transaction has been declined. Please try a different card or contact the credit card provider for assistance:[Do not Honour] (PV-05)"

it means that your bank has declined the payment from Opinion Stage.

To resolve the issue, contact your bank and ask them to approve payments from bluesnap.com (Opinion Stage's payment provider)

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